Administering an Office 365 Exchange Online Environment

Time: 10:30 - 17:30
The chosen training includes following dates:
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Spoken language: English

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This three-day instructor-led course will provide delegates with the knowledge and skills to configure and manage Exchange Online, a key component of Office 365. In this course, delegates learn how to configure all aspects of an Exchange Online deployment, and also provides an overview of hybrid deployments for Exchange Online.

Target Audience
The primary audience is IT professionals with experience of Office 365, who want to learn how to configure Exchange Online as their organization's messaging service.

Please note this course is not suitable for delegates wishing to learn how to deploy a Hybrid Exchange Environment (On-Premise and Exchange Online integrated). Delegates wanting to have hands on exposure to planning and deploying a Exchange Hybrid Environment should attend the QA Deploying a Exchange Hybrid Environment course: QADEXHE (


At the end of this course you will have a deep understanding of the capabilities and administration of Exchange Online. You will be able to manage recipients, message security & compliance, message hygiene, mobile device access, mail flow, public folders and rights management


Module 1: Introducing Office 365 and Exchange Online
  • Office 365 Service Overview
  • Office 365 Subscription Plans
  • Comparing Office 365 Enterprise Plans
  • Exchange Online Service Overview
  • Exchange Online Standalone Plans
  • Signing Up for an Office 365 Plan
  • Signing Up for an Office 365 Enterprise E3 free trial
Module 2: Introducing the Office 365 and Exchange Online Management interfaces
  • Signing In to Office 365
  • Exploring the Office 365 Admin Center
  • Modifying the Office 365 Admin Center
  • Introducing the Exchange Admin Center
  • Windows Azure Active Directory Module for Windows PowerShell
  • Signing In to Office 365
  • Verifying User Mailboxes
  • Installing and Connecting to Exchange Online Remote PowerShell
Module 3: Administering Exchange Online Recipients
  • Introducing Recipient Types
  • Creating and Configuring Mailboxes
  • Creating and Configuring Groups
  • Creating and Configuring Resources
  • Creating and Configuring Contacts
  • Creating and Configuring Shared Mailboxes
  • Creating and Configuring Mailboxes
  • Creating and Configuring Groups
  • Creating and Configuring Resources
  • Creating and Configuring Contacts
  • Creating and Configuring Shared Mailboxes
Module 4: Administering Exchange Online Security
  • Introducing Security in Exchange Online
  • Role Based Access Control (RBAC)
  • Admin Roles
  • User Roles
  • Outlook Web App Policies
  • Creating Role Groups
  • Creating and Configuring Role Assignment Policies
  • Creating ad Applying OWA Policies
Module 5: Administering Exchange Online Organization Sharing
  • Overview of Sharing in Exchange Online
  • Organization Sharing in Exchange Online
  • Individual Sharing in Exchange Online
  • Configuring the Default Sharing Policy
  • Creating Sharing Policies
  • Applying Sharing Policies
  • Organization Apps in Exchange Online
  • Creating Organization Relationships
  • Creating and Applying Sharing Policies
  • Configuring and Using Apps
Module 6: Administering Exchange Online Protection
  • Overview of Exchange Online Protection
  • Malware Filtering
  • Connection Filters
  • Spam Filtering
  • Outbound Spam
  • Message Quarantining
  • Creating Anti-malware Policies
  • Configuring Connection Filters
  • Creating and Configuring Spam Filters
  • Using Message Quarantining
Module 7: Administering Exchange Online Mail Flow
  • Overview of Mail Flow
  • Rules
  • Message Tracing
  • Accepted Domains
  • Remote Domains
  • Connectors
  • Creating Transport Rules
  • Running Message Traces
  • Configuring Accepted and Remote Domains
  • Creating and Configuring Connectors
Module 8: Administering Exchange Online Mobile Devices
  • Mobile Device Access
  • Exchange ActiveSync Access Settings
  • Quarantined Devices
  • Device Access Rules
  • Mobile Device Mailbox Policies
  • Configuring Exchange ActiveSync Settings
  • Quarantining Mobile Devices (Optional)
  • Creating a Device Access Rule (Optional)
  • Creating and Assigning Mobile Device Mailbox Policies
Module 9: Administering Exchange Online Public Folders
Public Folders
Public Folder Mailboxes
Managing Public Folder Mailboxes
Managing Public Folders
  • Creating and Configuring Public Folders and Public Folder Mailboxes
Module 10: Administering Office 365 Rights Management Services (RMS)
  • What is Rights Management?
  • Information Rights Management in Exchange Online
  • Configuring IRM in Exchange Online
  • Applying IRM Protection in Exchange Online
  • Configuring and Using IRM Protection
Module 11: Troubleshooting Exchange Online in Office 365
  • Outlook Connectivity Guided Walkthrough
  • Remote Connectivity Analyzer
  • Hybrid Environment Free/Busy Troubleshooter
  • Office Configuration Analyzer Tool (OffCAT)
  • Mail Protection Reports in Office 365
  • Mail Flow Guided Walkthrough
  • Using Office 365 Troubleshooting Tools
  • Running Mail Protection Reports and Using the Mail Flow Guided Walkthrough
Module 12: Administering Exchange Online Compliance Management
  • In-Place eDiscovery & Hold
  • Auditing
  • Data Loss Prevention
  • Retention Policies and Retention Tags
  • Journal Rules
  • Using In-Place eDiscovery
  • Using Auditing and DLP Policies
  • Creating and Applying Retention Tags and Policies


  • Basic understanding of 'cloud' concepts
  • Experience with Office 365 core components such as user IDs
  • Familiarity with Exchange and Outlook use
  • Experience with PowerShell
  • Experience with traditional collaboration methods such as email and file sharing


Places left:
No participant limit
2970,00  + VAT