Office 365 Teams for Administrators

Difficulty
Rating
3days
Duration
2850,00 
+ VAT
Time: 11:30 - 18:30
Location:
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When paid with Sovelto Access -credits, you will be charged the corresponding amount of credits to the Euro-price. Please contact sales: 020 7776 670 or myyntipalvelu@sovelto.fi for exact amount of credits in your case.

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Spoken language: English

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Overview

This course covers Office 365 Teams for Administrators. Delegates will learn the following including hands on labs

  • Office 365 Teams Features and Functionality
  • Office 365 Teams planning and deployment considerations
  • Office 365 Teams Administration tools and role models
  • Office 365 Available clients
  • Office 365 Teams Meetings functionality and administration
  • Office 365 Teams for Administrators
  • Skype for Broadcast features and administration
  • Office 365 Teams Security and Compliance features
  • Office 365 Teams migration, upgrades and co-existence
  • Office 365 Teams Reporting
  • Office 365 Teams calling features and administration

Outline

Module 1 –Overview of Teams Functionality
Setting up an Office 365 trial

Objectives

  • Understand Office 365 Teams Features and Functionality
  • Understand Office 365 Teams planning and deployment considerations
  • Understand Office 365 Teams Administration tools and role models
  • Understand Office 365 available clients
  • Understand Office 365 Teams Meetings functionality and administration
  • Understand Office 365 Teams for Administrators
  • Understand Skype for Broadcast features and administration
  • Understand Office 365 Teams Security and Compliance features
  • Understand Office 365 Teams migration, upgrades and co-existence
  • Understand Office 365 Teams Reporting
  • Understand Office 365 Teams calling features and administration


Module 2 – Planning

  • Checking your environment is ready for Teams
  • Understand how Exchange, Sharepoint, OneDrive for Business and Office 365 Groups interact with Teams
  • Prepare your organizations network for Teams – Network connectivity requirements for Teams, Office 365 URLs and IP address ranges
  • Teams Limits and specifications
  • Team Admin Roles

Module 3 – Deployment of Teams

  • Manage Teams at the Office 365 tenant level
  • Manage User Access To Teams Through Licenses (GUI and Powershell)
  • Manage who can create Teams (Office 365 groups) using Azure Ad Powershell
  • Teams and Skype Admin Center Overview
  • Teams PowerShell Overview
  • Teams Admin Roles and Capabilities
  • Clients for Microsoft Teams – Hardware requirements for Teams App, Installing using MSI, Making Teams the default client when both Skype and Teams App installed
  • Communicate with Teams users in other organizations
  • Managing Guest Access in Teams

Module 4 – Meetings in Teams

  • Team Meetings
  • Settings in Admin Portal
  • Set-CsTeamsMeetingConfiguration
  • Team Meeting Policy – Default and Custom
  • New-CsTeamsMeetingPolicy
  • Set-CsTeamsMeetingPolicy
  • Grant-CsTeamsMeetingPolicy
  • Set-CsTeamsGuestMeetingConfiguration
  • Microsoft Teams Live Events
  • Plan for Teams live events
  • Set up for Teams live events
  • Configure Teams live events
  • Teams live events vs Skype for Broadcast
  • New-CsTeamsBroadcastConfiguration
  • New-CsTeamsBroadcastPolicy
  • Set-CsTeamsBroadcastPolicy
  • Grant-CsTeamsBroadcastPolicy
  • Dial In Conferencing in Teams

Module 5 – Messaging and Channels

  • Global Teams Settings – Email integration, File Sharing, Devices, Skype for Business Interop
  • Managing Conversations and Chat with Messaging Policies
  • New-CsTeamsMessagingPolicy
  • Set-CsTeamsMessagingPolicy
  • Grant-CsTeamsMessagingPolicy
  • Controlling Apps in Teams using the Office 365 Portal

Module 6 – Security and Compliance

  • Location of Data in Teams
  • Overview of Security and Compliance
  • Conduct an eDiscovery investigation of content in Teams
  • Place a Teams User or Team on Legal Hold
  • Search the Audit Log for events in Teams
  • Use Content Search in Teams
  • Retention Policies in Teams

Module 7 – Migration and interoperability guidance for organizations using Teams together with Skype for Business

  • Fundamental Concepts
  • Coexistence Modes
  • Teams Upgrade Policy
  • Teams Interop Policy

Module 8 – Reporting Teams

  • Use Activity Reports for Teams
  • Device Usage
  • User Activity
  • Call Analytics

    • User and Site Analytics
    • Uploading a .csv and .tsv
  • Call Quality Dashboard

Module 9 – Calling in Teams

  • What is calling in Teams?
  • What is Phone System in Office 365?
  • Setting up Phone System in your organization
  • Change the default language for voicemail greetings and emails
  • Create a Phone System call queue
  • Here's what you get with Phone System in Office 365
  • How can caller ID be used in your organization
  • Languages for voicemail greetings and messages
  • Set the Caller ID for a user
  • Set up a Phone System auto attendant
  • Small business example – Set up an auto attendant
  • Set up Phone System voicemail
  • What are Phone System auto attendants?
  • Answer auto attendant and call queue calls directly from Teams
  • Transfer phone numbers to Office 365
  • What are Calling Plans in Office 365?
  • What are emergency locations, addresses and call routing?
  • What is address validation?
  • What are dial plans?
  • Create and manage dial plans

Prerequisites

Delegates should have a basic understanding of what Office 365 is and basic computer skills. Note this course is for people involved in Office 365 Teams Administration, not end users.

 

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2850,00  + VAT