IT Service Management – Trainings

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  • IT Service Management
Name Dates Locations Price and payment options

ITIL® Foundation eLearning

The ITIL® Foundation certificate in IT Service Management certifies that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for IT Service Management. Course fee includes one certificate test.
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study, Online - Live training
Price
690 €

ITIL® Intermediate: Service Strategy (SS) (eLearning)

Eräs hyväksi havaittu strategia on pitää asiakkaat tyytyväisinä.
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €

ITIL® Intermediate: Service Transition (ST) (eLearning)

IT-palveluntarjoajan kyvyllä toteuttaa muutoksia on suora vaikutus asiakastyytyväisyyteen.
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €

ITIL® Intermediate: Service Operation (SO) (eLearning)

Hyvä ServiceDesk pelastaa IT-organisaation kasvot.
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €

ITIL® Intermediate: Continual Service Improvement (CSI) (eLearning)

Menestyksen avain ei ole virheiden vähyys vaan se mitä virheistä opitaan.
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €

ITIL® Intermediate: Managing Across the Lifecycle (MALC) (eLearning)

Onneksi olkoon sertifioitu IT-palvelujohtamisen asiantuntija!
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €

ITIL® Intermediate: Service Offerings and Agreements (SOA) (e-learning)

Asiakas luuli tilaavansa IT-palvelun, jota toimittaja ei tiennyt luvanneensa.
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €

ITIL® Intermediate: Planning, Protection and Optimization (PPO) (e-learning)

Liian paljon ja liian vähän ovat helppoja. Vaikeinta on saada tarpeisiin sopiva.
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study, Online - Live training
Price
1035 €

ITIL® Intermediate: Release, Control and Validation (RCV) (e-learning)

Hanki syvällistä osaamista muutosten toteuttamisesta IT-palveluissa
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €

ITIL® Intermediate: Operational Support and Analysis (OSA) (e-learning)

Toimiva ja luotettava palvelutuotanto ei pyöri tuurilla.
Difficulty
Rating
Next date
Continuously
Location
Online
Study format
Virtual - Self study
Price
1035 €
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