ITIL and Service Management

Nimi Ajankohta Sijainnit Hinta ja maksutavat

ITIL(R) Lifecycle Certificate in Continual Service Improvement

This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle.
QA Attend from Anywhere
Seuraava ajankohta
02.01. – 04.01.
Sijainti
Online
Vaativuus
Arvostelut

ITIL(R) Lifecycle Certificate in Service Operations

The ITIL Service Operation Certificate Course is one of five lifecycle courses that fit into the intermediate stream for ITIL certification. It is a free-standing qualification but it is also a module contributing to the ITIL Expert in IT Service Management Certificate.
QA Attend from Anywhere
Seuraava ajankohta
23.01. – 25.01.
Sijainti
Online
Vaativuus
Arvostelut

ITIL(R) Lifecycle Certificate in Service Transition

This certification is aimed at people involved with the management and control of Service Transition and, as such, does not cover process details in great depth.
QA Attend from Anywhere
Seuraava ajankohta
05.01. – 09.01.
Sijainti
Online
Vaativuus
Arvostelut

ITIL(R) Lifecycle Certificate in Service Design

This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to have a comprehensive understanding of the processes and roles described in the Service Design element of the Service Management lifecycle.
QA Attend from Anywhere
Seuraava ajankohta
02.01. – 04.01.
Sijainti
Online
Vaativuus
Arvostelut

ITIL(R) Capability Certificate in Operational Support and Analysis

This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle.
QA Attend from Anywhere
Seuraava ajankohta
15.01. – 19.01.
Sijainti
Online
Vaativuus
Arvostelut
Seuraava ajankohta
02.01. – 04.01.
Sijainti
Online
Vaativuus
Arvostelut

Business Relationship Management Professional (BRMP)

The Business Relationship Management Professional™ (BRMP™) training and qualification is intended for Business Relationship Managers.
QA Attend from Anywhere
Seuraava ajankohta
15.01. – 17.01.
Sijainti
Online
Vaativuus
Arvostelut

ITIL(R) Foundation Certificate in IT Service Management

The ITIL® Foundation Certificate in IT Service Management course provides comprehensive first-level training for anyone involved in provision, support, and delivery of IT Services.
QA Attend from Anywhere
Seuraava ajankohta
02.01. – 04.01.
Sijainti
Online
Vaativuus
Arvostelut

ITIL(R) Capability Certificate in Release Control and Validation

The Release, Control and Validation Course provides in-depth practical advice and guidance on process structure, roles, functions and activities that will enable role focused capability and competency.
QA Attend from Anywhere
Seuraava ajankohta
15.01. – 19.01.
Sijainti
Online
Vaativuus
Arvostelut

ITIL(R) Capability Certificate in Planning, Protection and Optimisation

This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle.
QA Attend from Anywhere
Seuraava ajankohta
05.03. – 09.03.
Sijainti
Online
Vaativuus
Arvostelut

ITIL(R) Capability Certificate in Service Offerings and Agreements

This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle.
QA Attend from Anywhere
Seuraava ajankohta
05.02. – 09.02.
Sijainti
Online
Vaativuus
Arvostelut

ISO/IEC 20000 Foundation

The purpose of the Foundation qualification is to confirm that a delegate has sufficient knowledge of the contents and high level requirements of the ISO/IEC 20000 standard, and understands at a foundation level how the standard operates in a typical IT service provider organization.
QA Attend from Anywhere
Seuraava ajankohta
05.03. – 07.03.
Sijainti
Online
Vaativuus
Arvostelut
Seuraava ajankohta
07.02. – 09.02.
Sijainti
Online
Vaativuus
Arvostelut

BCS Specialist Certificate in Change Management

This course provides candidates with an understanding in the principles of, and practical experience of, using industry best practice to utilise a Change Management process successfully across a services organisation.
QA Attend from Anywhere
Seuraava ajankohta
27.03. – 29.03.
Sijainti
Online
Vaativuus
Arvostelut
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