10965 MOD IT Service Management with System Center Service Manager

This course will provide students with the key knowledge required to deploy and configure System Center 2012 R2 Service Manager.

Vaativuus
Arvostelut
900,00 

Kieli: Englanti

Who should attend?

This course is intended for cloud and datacenter administrators who are new to System Center 2012 R2 Service Manager and are responsible for deploying, configuring and operating it in their cloud or datacenter. This course is also intended for Cloud and datacenter administrators who are already familiar with Service Manager and want to upgrade their skills to include the new features found in System Center 2012 R2 Service Manager.

Course summary

Module 1: Service Management Overview

Module 2: Installing System Center 2012 R2 Service Manager

Module 3: Key Concepts and Features

Module 4: Configuring Service Manager For Your Environment

Module 5: Integrating Service Manager with the Hybrid Cloud

Module 6: Managing Incidents and Problems

Module 7: Managing Changes and Releases

Module 8: Configuring and Managing the Service Catalog

Module 9: Automating Business Processes with Orchestrator

Module 10: Configuring Service Level Management

Module 11: Using Reports and Analyzing Data in Service Manager

Module 12: Advanced Troubleshooting and Disaster Recovery

Module 13: Creating Forms and Items in Service Manager Using the Service Manager Authoring Tool

Material

This course is delivered as MOC on Demand.

 

Avainsanat:

 

Paikkoja jäljellä:
Ei paikkarajoitusta
900,00  + alv./VAT

Vastuuhenkilö


Pertti Pellonpoika

Pertti Pellonpoika

  • pertti.pellonpoika@sovelto.fi

Pertti Pellonpoika on kouluttanut ja konsultoinut palvelinten ja työasemien ylläpitoa sekä näihin liittyvien toimien ja prosessien tehostamista ja automatisointia jo 20 vuotta. Painopisteenä Pertillä on Windows palvelimet ja niiden virtualisointi sekä Windows työasemien tehokkaan käyttöönoton ja ylläpidon menetelmät mukaan lukien aihealueen prosessit ja projektit.

FM, MCT, VMware Certified Instructor (VCI), VMware Certified Advanced Professional (VCAP), VMware Certified Professional (VCP) 3-6, VSP, MCITP, MCTS System Center Configuration Manager jne., ITIL v3 Foundation, Prince2 cert, Senior-konsultti. Osaamisalueita mm. työasemahallinta ja System Center Configuration Manager (SCCM), virtualisointi ja VMware vSphere.

Kaikki IT-ongelmat on ratkaistavissa! Lähes kaikki IT-työ on automatisoitavissa!